How do I get a payment receipt?

The order confirmation you receive from Thinkific by email after registering is your official payment receipt.

Is tuition assistance available?

If you are a Registered Nurse in Ontario, you may be eligible for tuition funding from the RNAO. Review the information on the RNAO website for further details. Please note that funding is not guaranteed. Keep the registration confirmation email - this is your receipt of payment you will need to submit to RNAO.

What are the course hours?

These are self-directed courses. You can complete them whenever you like. We expect that it will take abut 12 hours to complete.

Is this the WHO 20 hour breastfeeding course?

This course provides the updated WHO breastfeeding competency required by direct care providers to implement BFI. A specific number of hours is no longer recommended, rather that competencies are met.

Do you have printable posters or brochures about your courses?

Please contact info@babyfriendlyhalton.ca for the latest poster or brochures.

Where can I contact the organizer with any questions?

Please email info@babyfriendlyhalton.ca

How long do I have access to the e-course?

You have as long as you need to complete the course. You can also come back to rewatch videos and download PDFs after completing the course.

Halton BFI Education Self-Directed E-Course

Education is essential to providing knowledgeable breastfeeding and infant feeding support. We know that time management is important to you and you cannot always make a 2-day course fit into your schedule. We are happy to provide a self-directed e-course which is identical to our Breastfeeding Level I WHO/UNICEF courses. We hope to add to our catalogue and in the future offer Supporting the Formula Fed Infant: Informed Decision Making course as well as our Ethics course and Breastfeeding Update Sessions. Courses and short sessions are designed for health workers interested in enriching their practice and supporting families to meet their infant feeding goals.

Making a Difference: Level One Breastfeeding for Healthcare Professionals

12 hour self-directed e-course
11 modules
completion certificate provided
Application for IBCLC L and E CERPs has been sent in
Approved by Doula School for 12 CEUs
recorded lectures provided by Kathy O'Grady as well as supplementary videos, documents and website links
community space for connecting with other students to share comments, stories and questions
provides up-to-date, evidence-based information and best practices
WHO/UNICEF competency based model

Module 1: Breastfeeding as Primary Health Care

Module 2: The Properties of Human Milk

Module 3: How Milk is Made

Module 4: Initiating Breastfeeding

Module 5: The Breastfeeding Continuum

Module 6: Early Breastfeeding Challenges

Module 7: Building the Milk Supply

Module 8: Babies Who are Unable to Feed Effectively

Module 9: Human Milk Feeding

Module 10: Supporting the Nursing Mother

Module 11: Global Initiatives to Protect Breastfeeding

Cost: $215 + taxes

**SAVE ** Use Coupon Code LAUNCH to save 15% off until August 31, 2026

Platform: Thinkific

Contact us about group discounts for 5 or more students.

Register on Thinkific

Education credits - IBCLE CERPs and CMEs

Please note that CERPs are determined by the International Board of Lactation Consultant Examiners (IBLCE) and are subject to frequent changes.

CMEs can be applied for individually by the participant.

Our Co-Developer and Instructor:

Kathy O’Grady is a registered nurse and an International Board-Certified Lactation Consultant (IBCLC). Her goal is to share practical knowledge and skills to empower health workers and families to succeed, support systems level change and knowledge translation to facilitate the implementation of evidence-based best practice.

Kathy is a WHO|UNICEF trained BFHI Assessor and Trainer (1991) and BFI Assessor for the Breastfeeding Committee for Canada (BCC) and Canadian delegate to the International BFHI Network. Kathy recently retired from Sunnybrook Health Sciences Centre in Toronto where she worked as a lactation consultant (2004-2024) and was National Director of the Breastfeeding Committee for Canada BFI Collaborative Project Coach Mentor Program (2023-25).

Kathy is a breastfeeding educator and author of the “Making a Difference” Courses For Health Care Professionals.

What Our Students are Saying:

"This course has significantly influenced my perspective on the importance of breastfeeding and the role of healthcare providers in promoting and supporting it within the hospital setting. It has increased my motivation to assist families, while also enhancing my confidence in providing evidence-based support, whether through education or practical guidance such as positioning techniques. I do feel as though I learned a lot throughout this course and genuinely enjoyed the learning journey. It has been both informative and personally meaningful." Lauren, RN

"I have a much better understanding of all benefits of breastfeeding and know how to better support not only positioning, but pumping, and general education to help families transition to home post discharge....I was actually able to use 2 things I learned in this module this week to support breastfeeding with success!" KC, RN

"There was so much that I did not know, and I now feel a lot more confident in assisting parents at my job. I learned a lot and have already started applying some of this new knowledge." Jocelyn, NICU RN

"In all the modules Kathy explains things so clearly and simply that makes it perfect for relaying to parents" Anonymous, PHN

Frequently asked questions

Education credits - IBCLE CERPs and CMEs Level I Breastfeeding: Categories L and E CERPs. Please note that CERPs are determined by the International Board of Lactation Consultant Examiners (IBLCE) and are subject to frequent changes. Course participants will be provided with a certificate of attendance with CERP certification number. CMEs can also be applied for individually by the participant.

Page last updated June 2026